From NLP and chatbots to personalized marketing communications and dynamic customer journeys, there are plenty of AI-based opportunities to enhance the customer experience, as Toni reports.
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Using the retail and appliance industry as examples, Janet explains how the Metaverse can help address services issues and the customer experience in new ways.
Layoffs are being talked about everywhere. Janet Schijns sheds light on why layoffs are starting to happen and how the partner ecosystem can step in to help, offering solutions such as AI and IoT in the event of staff shortages, among other strategies.
Are you getting the most out of your suppliers? Joanna Martinez explains why you’re likely not and how to tap into the hidden talent of vendors to accelerate your company growth.
In this Cloud Wars Expo Moment, Peter Guagenti, CMO of Cockroach Labs, calls out the false promises of the modern cloud and how they fell short.
During the Women in Tech session at Community Summit 2022, Cathy Richards-Ingram from Avalara, Jennifer Harris from TMC, and Ann D’Emilio from Vertex shared their experiences and advice as women in the technology field.
Apps by NVIDIA and Luma Labs that utilize neural radiance field (NeRF) AI models enable anyone with a smartphone to make convincing 3D models for use in e-commerce, gaming, the Metaverse, and more.
With Thanksgiving comes thoughts of gratitude. Cloud Wars Founder Bob Evans shares ten reasons he’s grateful for the cloud, among them opportunity access, allowing increased entrepreneurship, and enabling cloud computing.
In this executive interview, Toni Witt speaks with CEO Anoop Nannra about the differences between the Metaverse and Web3.0, and why adoption is still too low for businesses to fully enter the space.
Innovar tecnológicamente require de socios. La interacción con un socio se basa en una relación de muto beneficio, no una transacción.
Inflation puts pressure on businesses to raise their prices, but raising prices runs the risk of alienating customers. Janet explores how to add value so you can raise prices without customer fallout.
Acceleration Economy analyst and Paragon Films CIO Kenny Mullican looks at how AI-enabled intelligent process automation can be applied in a manufacturing industry context.
Here is a tale of two former bosses and their differing styles toward the supplier community. There’s a lesson here in that the low-risk option on the surface may be hurtful in the long run.
In this Data Modernization Battleground moment, Bobby Napiltonia, President, Okera, explains how the organization is supporting customers big and small in problems they face commonly.
Propel adds product information management (PIM) to its platform, fueling better, faster development of product content for customers.
In today’s acceleration economy, you need partners who are able to keep up with technology and innovate. Janet Schijns explains how and where to find them.
CIO and analyst Kenny Mullican explains how to find the right partners for technology initiatives that require a collaborative co-creation approach.
Audio is as critical as visual when creating authentic immersive experiences. Brands delving into the Metaverse must take it seriously, explains Toni.
In this Growth Swarm Moment from episode 24, John and Tony recall their discussion with Gorilla Glue Director of IT Infrastructure Services Cedric Wells, who will speak at the 2023 Cloud Wars Expo.
Toni visits “The Tonight Show” for its Metaverse debut. In addition to a full report, he shares his thoughts on virtual entertainment’s impact on Gen Z and digital natives.