Dion Hinchcliffe’s 12-point CIO Predictions for 2019 column is superb reading for any person interested business strategy, and digital innovation.
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Earlier this year, SAP and CEO Bill McDermott issued a blunt challenge to CRM kingpin Salesforce.com by launching C/4HANA.
The cloud’s ability to completely revolutionize customer engagement & experience is the dominant topic for CEOs of many leading vendors in the Cloud Wars.
Microsoft CEO Satya Nadella today showcased several innovative customers embracing “tech intensity” to innovate & grow in today’s digital economy.
SaaS high-flyer ServiceNow says CEOs’ insatiable demand for digital transformation is not only driving upward revenue guidance for 2018.
In today’s blindingly fast world of digital business, it’s no longer enough for every business to become a software business they must become an AI company.
Walmart has commited to massive 5-year cloud deal with Microsoft that extends the two companies’ existing partnership, accelerating digital transformation.
As competition among top cloud vendors intensifies, cloud customer success is rapidly emerging as strategic differentiator more important than snazzy tech.
Top executives at Microsoft, SAP and Oracle recently pledged to make customer success, not satisfaction or loyalty, their biggest priority in 2018.
SAP is predicting its cloud revenue will overtake its license revenue this year due to having “the most complete cloud in the enterprise,” CEO McDermott.
Microsoft’s Executive VP and CFO Amy Hood offers remarkable insights into why everything in Redmond seems to be humming along beautifully these days.