The expanded Amazon deal with TCS gives AWS more of a presence in the mainframe world it has sought for 15 years to replace.
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GNC Holdings Inc. – a global specialty retailer of health and wellness products – is making big digital strides. In this case study, learn about how GNC is leveraging personalization AI solutions and E-commerce investments to strengthen the customer experience.
Xpertdoc Smart Forms have revolutionized the way companies collect data and create documents. Read through our compelling use cases to see how customers or employees can easily complete complex data capture tasks, and generate personalized, relevant documents in minutes via entirely digital and automated processes – resulting in improved internal efficiencies, data accuracy and customer experience.
To truly understand the ServiceNow phenomenon, the best place to start is inside the relentlessly quotable mind of CEO Bill McDermott.
ServiceNow has jumped two spots on the weekly Cloud Wars Top 10 rankings to the #7 slot, knocking IBM down to #9.
The Internet of Things (IoT) remains a popular trend, as it includes everyday devices that operate with the help of an internet connection.These internet trends are expected to rapidly change multiple industries and make an even bigger impact on the workplace in 2021.
Google Cloud CEO Thomas Kurian discusses the impact of the cloud on business in 2021, new priorities for CEOs, and reimagining businesses.
Workday is the only 2-CEO vendor among cloud leaders —and co-founder and co-CEO Aneel Bhusri is thrilled with his new working arrangement.
Provide your employees with a secure and reliable experience, wherever they work. Our Secure Workspace Solution provides what you need to: give employees access to critical Line of Business (LOB), SaaS and on-premise apps; safeguard their personal and company-owned mobile devices, apps and PCs; and protect them from phishing attempts, ransomware and data loss. Learn more in this Solution Brief.
Human resources departments are becoming strategic partners within today’s organizations. No longer do they exist only to hire, fire, and pay employees. HR professionals are critical to an organization’s long-term growth and development.
As the pace of business accelerates, organizations have to drive efforts to keep up with the times. For businesses using…
A Visual overview of Project Operations
in this piece, learn about the latest applications of RPA to support supply chain businesses.
“The reason for employee engagement is the passionate pursuit of a better customer experience.” The innovation engine behind next generation customer experiences is engaged employees. Being people-centric isn’t a new concept, but digital workplace tools that can make it a reality have advanced significantly in recent years. In this session, best-selling author Geoff Ables shares what a people-centric organization looks like, with case studies highlighting how big data, analytics, employee engagement, processes, change management, user adoption, and culture have to align, and proven organizational disciplines that result in better customer and employee engagement. You’ll leave inspired, informed and full of ideas that will drive change – even transformation – in your organization. “If profit is the pulse of a company, then people are the heart.”
To protect revenue and differentiate, companies must balance safe social distancing with a human-centric, empathetic customer care experience. We tackle this challenge by providing your sales teams, call center employees, and field service professionals the power of modern digital channels, predictive analytics, and consolidated insight, so they can work together with a shared view of each customer. And we help them collaborate remotely to solve or prevent customer care issues at speed, from anywhere.
SAP CEO Christian Klein on the company’s future – reimagined business models, co-innovation with customers, and vertical-industry solutions.
On this Cloud Wars Live podcast and as part of the CEO Cloud Outlook 2021 series, I speak with Workday co-CEO Aneel Bhusri.
Microsoft Cloud and AI Executive VP Scott Guthrie offers detailed insight on how they intend to retain the top spot among cloud vendors.
Gorilla Glue implements FASCOR WMS to streamline their processes to allow focus on their business strategy and growth
Manufacturers can have a clear view of business operations and equipment performance by analyzing data. Data analysis allows these organizations to operate more efficiently, as AI software can use this information to improve decision making.