Human resources departments are becoming strategic partners within today’s organizations. No longer do they exist only to hire, fire, and pay employees. HR professionals are critical to an organization’s long-term growth and development.
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As the pace of business accelerates, organizations have to drive efforts to keep up with the times. For businesses using…
A Visual overview of Project Operations
in this piece, learn about the latest applications of RPA to support supply chain businesses.
“The reason for employee engagement is the passionate pursuit of a better customer experience.” The innovation engine behind next generation customer experiences is engaged employees. Being people-centric isn’t a new concept, but digital workplace tools that can make it a reality have advanced significantly in recent years. In this session, best-selling author Geoff Ables shares what a people-centric organization looks like, with case studies highlighting how big data, analytics, employee engagement, processes, change management, user adoption, and culture have to align, and proven organizational disciplines that result in better customer and employee engagement. You’ll leave inspired, informed and full of ideas that will drive change – even transformation – in your organization. “If profit is the pulse of a company, then people are the heart.”
To protect revenue and differentiate, companies must balance safe social distancing with a human-centric, empathetic customer care experience. We tackle this challenge by providing your sales teams, call center employees, and field service professionals the power of modern digital channels, predictive analytics, and consolidated insight, so they can work together with a shared view of each customer. And we help them collaborate remotely to solve or prevent customer care issues at speed, from anywhere.
SAP CEO Christian Klein on the company’s future – reimagined business models, co-innovation with customers, and vertical-industry solutions.
On this Cloud Wars Live podcast and as part of the CEO Cloud Outlook 2021 series, I speak with Workday co-CEO Aneel Bhusri.
Microsoft Cloud and AI Executive VP Scott Guthrie offers detailed insight on how they intend to retain the top spot among cloud vendors.
Gorilla Glue implements FASCOR WMS to streamline their processes to allow focus on their business strategy and growth
Manufacturers can have a clear view of business operations and equipment performance by analyzing data. Data analysis allows these organizations to operate more efficiently, as AI software can use this information to improve decision making.
Dealing with various concerns related to the pandemic and the importance of maintaining food supply chains has caused many companies in these industries to focus on investing in automation technology and artificial intelligence. Many of these businesses were already investing in this technology, but COVID-19 has accelerated the process.
Microsoft Power Apps is a great option for businesses, as it’s a Low-Code Application Platform (LCAP) that makes it easy for professional and amateur developers to create apps. The average cost of developing an application is 74% less with Power Apps, as it’s an excellent way to save yourself a lot of time and money.
Users with various technical expertise levels can develop apps to focus on specific business functions, whether it’s related to IT, sales, finance, customer management, HR, etc.
Get an inside view of how RPA was applied in the medical industry to improve employee productivity & replace time-intensive manual processes with automation tools from AutomationAnywhere.
Pandemic-related, consumer-level disruptions have triggered upheavals behind the scenes in operations, logistics, and supply chains.
On the Cloud Wars Live podcast, Charles Araujo and I discuss how companies will navigate introducing new, radical technology to customers.
On the Cloud Wars Live podcast, Pat Fitzgerland and I discuss how companies are defaulting too quickly to technology.
Why I feel that Bill McDermott and ServiceNow could deliver meaningful impact and value to much-larger vendors SAP, Salesforce, and Oracle.
Stream the Cloud Wars Live podcast to hear Wayne Sadin discuss the need for CXOs to understand of how technology drives business value.
Guest author Jiri Kram explores the huge potential of Salesforce, and what if anything might stop it from becoming a trillion-dollar company.