Because the customer experience goes beyond cloud technology, it’s essential to find the right partner to ensure a quality CX.
Search Results: customer service (2980)
Because security can have a huge impact on the customer experience, security teams need to ensure there’s minimal friction across their processes and tools.
In this Industry Cloud Battleground Week moment, Indy Bains and Angela Borth discuss how Workday prioritizes cybersecurity in the financial services cloud.
In this Industry Cloud Battleground Week moment, Christian Sarafidis explains how Micosoft is prioritizing cybersecurity within the financial services industry.
In this Industry Cloud Battleground Week moment, Poorav Shah talks about how the Oracle innovation lab promotes co-creation with its customers.
AWS points to the growing adoption of data and cloud services as contributing factors to its Q4 growth rate.
After its Q4 earnings call, ServiceNow has been strategically positioned in the middle of everything, according to CEO Bill McDermott.
There’s no doubt integrating QuickBooks Online with Dynamics 365 CRM will improve productivity of your team and help you to…
In this Industry Cloud Battleground Week moment, Robert Cummings breaks down SAP’s financial services segments and talks about its ecosystem for new customer experiences.
In this Acceleration Economy Lightning Strike, the crew shares analysis on the recent Q4 earnings from the top four cloud providers.
In today’s customer-first era, customer satisfaction is no longer based on how good (or economical) your product is; it is…
Bob Evans shares insight from his interview with Bill McDermott, CEO of ServiceNow, about how the top priority for CEOs is technology.
Handling 17 million packages every day, FedEx joins forces with Microsoft to redefine commerce with a cross-platform logistics-as-a-service solution.
Bill McDermott has turned ServiceNow into one of the fastest-growing and most highly differentiated cloud providers in the world. In…
In this Industry Cloud Battleground Week Moment, Jim Kelly, Jr. explains how Oracle’s customer experience applications use data to help retailers craft experiences based on customer preference.
In this Industry Cloud Battleground Moment, analyst Ronak Mathur discusses how intelligent automation, AI, and ML technologies are beneficial to financial service organizations.
Reducing the technical barriers of traditional development, low-code development is transforming the finance sector.
It’s no secret that customers are placing high demands on their data. To that end, Cockroach Labs has seen massive growth by focusing on customer expectations & delivering scalable serverless solutions in multiple industries
As each industry experiences unique challenges, new innovations are challenging traditional business models and Workday has industry-specific tech to meet those challenges.
Various retail customers share testimonials of how their companies have used Workday’s services to stay up-to-date in the ever-changing retail industry.