Offering excellent field service is critical to satisfy customers and increase revenue of a company. Field service businesses understand that…
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ServiceNow has gone pretty unchallenged in the “digital workflow” area—but Marc Benioff seems poised to change that with Salesforce + Slack.
On the company’s recent Q3 earnings call, Salesforce leadership subtly but unmistakably positioned superstar Slack as the ServiceNow slayer.
Can retailers deliver personalized customer buying journeys? Day 5 of Industry Cloud Battleground put the focus on the retail industry. Did the leading tech companies change your perspectives?
Banking management, insurance, mortgages, cryptocurrency, & more were featured in Day 4 of Industry Cloud Battleground on financial services. Were any of your traditional notions challenged?
As financial services companies are turning to cloud infrastructure, there are a few requirements for them to meet customer needs and expand.
Learn how Today’s Women’s Health Specialists eliminated paperwork by implementing a digital system for document management.
Learn how Coleman Equipment used integrated digital marketing to increase store traffic and boost revenue with emfluence Marketing Platform.
Matt Laukaitis, EVP Consumer Industries at SAP, outlines their market centric development led by product and industry advisory councils
Bill McDermott and ServiceNow seem poised to introduce a new, more refined and more strategic initiative around the concept of hyperautomation. This will be an exciting one to watch.
Abhijit Mitra, VP & GM, says they built a vaccination program in a couple of weeks & a customer was able to implement it in just 5 days
In this Cloud Wars Live episode, I talk with Bonnie Tinder about key findings & trends for how “the great resignation” is affecting projects.
Learn how an agricultural cooperative improved its customer experience by automating its deductions management process with HighRadius.
Hear perspectives straight from consultants regarding detrimental challenges that customers may encounter during a software implementation.
Aaron Back hosts analysts Scott Vaughan, John Foley, and John Muehling for a roundtable discussion on Customer Data.
With enterprises undergoing digital transformations to stay competitive, organizations are also competing for managed security services.
Via low-code API integrations, Banking-as-a-Service is enabling FinTechs to leverage common banking abilities, unlocking millions of potential new use cases.
In reading the material put out by ServiceNow & Celonis, my sense is that the companies are wisely giving customers a set of options.
Oracle recently announced Fusion Cloud ERP software. Bob Evans dives into this new generation of software in the financial services industry.
Learn how a client of Logan Consulting was able to improve the efficiency of their sales processes with an upgraded CRM solution.