You’re watching a top moment from the Industry Cloud Battleground Week highlighting the manufacturing industry. This five-day digital event, which premiered in November 2021, delivered insights to inspire, educate and engage business and technology leaders who are actively defining their industry-specific cloud strategy.
Highlights
00:09 — The first challenge was supply chain disruptions impacted operations—more specifically, commercial operations. Salesforce aims to use the right data for product forecasts and demands to meet customer expectations.
00:36 — Secondly, channel partners are looking for easier and faster access to product pricing and rebate information. This enables them to respond faster to changing customer expectations and needs.
01:00 — Thirdly, Businesses are servicing customers, assets, and products in new ways, such as remote monitoring, remote support, and ensuring technicians had the right skills.
01:31 — Finally, in this digital world, lack of access to data that is locked in your system of record is a challenge.
