Business Challenge – Finding a Comprehensive IT Solution
Based in Virginia, Atlas Plumbing is a home service company. They provide plumbing and other services. Each year, they install plumbing in more than 3,500 homes for new construction projects. In taking on these projects, the team at Atlas Plumbing works with several other construction teams. So, they needed an IT provider to help with business operations. For instance, they needed solutions for developing plans, processing payments, ordering supplies, and creating schedules for each project.
Software Solution – Intelice Solutions
Recognizing this need, Atlas Plumbing decided to work with Intelice Solutions. Now, they have been working with Atlas Plumbing as their IT provider for several years. Before this partnership, Atlas Plumbing used in-house servers. However, their previous IT service provider had left them with inadequate computer systems. This made it nearly impossible for them to stay organized. On the other hand, by partnering with Intelice, Atlas Plumbing gained access to a much more comprehensive approach. Intelice Solutions provided them with better means to streamline their operational system and meet their IT needs.
Intelice Solutions guided Atlas Plumbing to implementing Microsoft Office 365. Additionally, they included hosting and cloud services for the company. They also helped with managing network infrastructure and setting up laptops. Intelice even provided IT advisory services.
After integrating these new tools, Atlas Plumbing further expanded its services with Intelice Solutions. They started using its accounting and payment support. Now, it is possible for the company to easily manage each job and track progress through each stage of the building process.
The Results
Intelice Solutions also takes care of all the updates for the system. Not only does this save time for Atlas Plumbing, but it also increases their security. With Intelice handling these IT duties, it enables the team at Atlas Plumbing to focus on their work without having to worry about these other tasks.
By using these services, Atlas Plumbing’s partnership with Intelice Solutions has resulted in a great business relationship. Intelice holds its staff members to a high standard for offering quality IT support. If they need any technical assistance, Atlas Plumbing can reach out to Intelice at any time, whether it’s in the middle of a workday or after hours.
Atlas Plumbing has experienced many benefits from this partnership. For example, additional benefits include reliable cloud services, exceptional financial solutions, and strategic advisory services. Atlas Plumbing has continued to recommend Intelice Solutions to other businesses in various industries. They credit Intelice for playing a crucial role in helping them become more successful.
By using these services, Atlas Plumbing has been able to gain an edge over their competitors. As they continue to use these IT services, they continue to grow their business as well as further their development with technology. For the foreseeable future, Atlas Plumbing plans on continuing to use the services provided by Intelice Solutions, as they believe using this IT company has been well worth their investment.
