Seeking to build a foundation for future growth, DEEN, a major Dutch retailer, took a hard look at the current state of operations in order to determine their future Business and IT strategy. By looking at their current “as-is” state, they recognized that they needed to achieve three major objectives for their “to-be” state prior to their Dynamics implementation:
- translate their business goals into a concrete change program
- align business objectives with IT operations
- be able to transform without disrupting the daily operation
With the Mavim software, DEEN was able to connect all their business information, which resulted in a blueprint that served as the starting point for their Dynamics implementation of AX, CRM and the replacement of legacy systems.
