FAQ’s are meant to provide easy answers to User questions, but not always will the user like to read the entire FAQ page, in such situations we can provide the users with a BOT to answer their queries. In this webinar we will explore on how to create bots in PVA, how to use your existing FAQ’s Page to create a bot and embed your bot in CRM, Website etc.
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Rilsina Pegado
D365 CRM and Power Platform Developer | Experienced PMO | Pursuing Advance Diploma in Business Administration from Weligkar Institute of Management Studies l Writer by Passion.
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