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Home » AI is Energizing the Employee Experience
Hyperautomation Minute

AI is Energizing the Employee Experience

Enterprise AI Minute Ep 16
Aaron BackBy Aaron BackMarch 18, 2022Updated:August 3, 20222 Mins Read
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Highlights

00:12 — This episode is brought to you by the Cloud Wars Expo. This in-person event will be held June 28th to 30th at the Moscone Center in San Francisco, California.

00:54 — Acceleration Economy Analyst, Scott Vaughan recently wrote an article called, “How to Reimagine the Employee Experience in the Great Reshuffle.” Employees are looking for other positions and companies that align with their priorities, values, and requirements. So, businesses should recognize the importance of directing those employees to innovation opportunities to align with employee goals and motivations.

01:33 —Companies can manage this great reshuffle with AI, as it’s enabling organizations to view current employees and job candidates to see what experiences and other opportunities are opening within the organization. AI is also helping match and attract better talent with the right companies.

02:16 — For example, SAP has its Success Factors Opportunity Marketplace to look at the whole self and makes recommendations beyond previous professional experiences.

02:57 — However, using this technology for talent acquisitions should be routinely scrutinized to ensure fair and equitable hiring. In October 2021, the U.S. Equal Employment Opportunity Commission launched this to ensure these new technologies don’t become a high-tech pathway to discrimination.

03:19 — With AI usage for human capital management, you need to recognize that it will continue to grow. A strong governance process needs to be put into place that looks across different areas of the organization that AI is being used for.

04:06 — Additionally, businesses using AI need to routinely review the AI models they’re using for HR purposes. Organizations also need to consider the employee experience as well as the social and family impacts on people’s availability to work or decisions about which roles they’re willing to apply for.


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Aaron Back
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Aaron Back (Bearded Analyst), Chief Content Officer for Acceleration Economy, focuses on empowering individuals and organizations with the information they need to make crucial decisions. He surfaces practical insights through podcasts, news desk interviews, analysis reports, and more to equip you with what you need to #competefast in the acceleration economy. | 🎧 Love listening to podcasts wherever you go? Then check out my "Back @ IT" podcast and listen wherever you get your podcasts delivered: https://back-at-it.simplecast.com #wdfa

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