Customer stories from leading companies illustrate how six GenAI agents are streamlining tasks, freeing up professionals for higher-level analytical work.
Search Results: customer experience (1872)
Tom Shoemaker describes how Propel’s product lifecycle management platform uniquely meets customer needs for growth in an evolving business landscape.
Alliance between Google Cloud and CXApp aims to accelerate deployment of the latter’s customer experience/AI platform; partners plan go-to-market initiatives.
SAP launches Customer Services & Delivery team to bridge the “disappointment gap” between customer expectations and outcomes, aiming to accelerate adoption of SAP products through innovative AI solutions and comprehensive post-sale services.
The UiPath Business Automation Platform is available on Google Cloud Marketplace, simplifying the process of buying, deploying, and scaling UiPath automation within the Google Cloud ecosystem.
ServiceNow CEO Bill McDermott illustrates how GenAI enhances customer experience, ensuring brand loyalty and satisfaction.
Siemens, Salesforce have co-created software to help manufacturers become more service-centric, upgrade customer experiences, and drive revenue growth.
Generative AI will power a new category of highly contextualized service that makes the automation appear invisible to the customer, Accenture exec says.
Partners need to help ServiceNow customers deploy generative AI and think through use cases that tap into existing workflows to boost employee productivity.
Strategic Partnerships Development Manager Birendra Gosai shares how AWS has supported its customers with managed database services.
Saurabh Shanbhag highlights the advantages of Graviton chips on AWS, emphasizing up to 30% better price performance, reduced power consumption for sustainability, and cost savings.
Workday’s co-CEO, Carl Eschenbach, attributes the company’s robust Q3 results to increased customer demand for talent offerings, a trend toward app supplier consolidation, and the growing emphasis on generative AI.
Celonis purchases business process management software firm Symbioworld; details state government customer’s use of process mining to manage spending.
Discover how AptEdge leverages generative AI to transform customer support, providing instant access to knowledge silos and boosting response times and satisfaction.
With the advancements of AI and enterprise software advancements, transparency must remain a priority for customer and partner relationships.
Oracle executive vice president for applications development Steve Miranda talks about how CloudWorld will spotlight Oracle’s commitment to customer-centric innovations, the transformative power of AI, and the convergence of back-end and front-end business processes.
Learn how to make the most out of the Oracle CloudWorld with a focus on partner selection, networking, and staying present.
Customer success in the digital era should emphasize collaboration among departments, transparent communication, and measurable value delivery for long-term success.
AptEdge is using generative AI to turn the challenge of data and knowledge sprawl into an advantage when it comes to serving customers.
Organizations that can meet their customers’ need throughout all stages of the relationship are more likely to achieve important financial objectives — from lowering customer acquisition costs to increasing average value contract sizes to boosting profitability.