Looking at ways to better meet the needs of your clients is critical for accountants. Using customer relationship management software (CRM) is an excellent way to serve your clients by keeping them happy and engaged. CRM software is also simple to use, allowing accountants to work much more efficiently without constantly dealing with technical issues.
The expanded Amazon deal with TCS gives AWS more of a presence in the mainframe world it has sought for 15 years to replace.
On the Jan. 27 earnings call, Satya Nadella casually mention that Microsoft’s security business did more than $10 billion in revenue in 2020.
On this Cloud Wars Live podcast, Sean Ammirati and I discuss the transition of power from Jeff Bezos to Andy Jassy, and much more.
GNC Holdings Inc. – a global specialty retailer of health and wellness products – is making big digital strides. In this case study, learn about how GNC is leveraging personalization AI solutions and E-commerce investments to strengthen the customer experience.
To truly understand the ServiceNow phenomenon, the best place to start is inside the relentlessly quotable mind of CEO Bill McDermott.
Stream this Cloud Wars Live podcast episode for my conversation about business, data and more with BMC President and CEO Ayman Sayed.
During the Microsoft fiscal Q2 earnings call, Satya Nadella and Amy Hood revealed how Microsoft has become the world’s #1 cloud provider.
Workday is the only 2-CEO vendor among cloud leaders —and co-founder and co-CEO Aneel Bhusri is thrilled with his new working arrangement.
SAP CEO Christian Klein on the company’s future – reimagined business models, co-innovation with customers, and vertical-industry solutions.
Workday CEO Aneel Bhusri makes clear that the world-rocking events of 2020 have had a deep impact on his sense of perspective and priorities.
ServiceNow CEO Bill McDermott says his company is uniquely positioned to help its customers reimagine their business models and move faster.
Even measured against the fun-house-mirror distortions that 2020 imposed on us all, Salesforce CEO Marc Benioff had a singular year.
AI technology is poised to significantly disrupt the industry of web scraping bots due to its ability to analyze vast information and recognize unique patterns.
Microsoft executive VP Judson Althoff said recently that CRM without chat is “arcane” and that Teams is years ahead of Slack.
Ready to turn its dreams of transcending traditional ERP into reality, SAP to bring the full promise of the Intelligent Enterprise in 2021.
Six takeaways from CEO Andy Jassy’s opening keynote to the AWS re:invent conference, including the impact COVID-19 has had on cloud adoption.
Betting $28 billion that Slack will help Salesforce stay ahead of hard-charging Oracle and SAP, Marc Benioff is redefining his company.
On the Cloud Wars Live podcast, Sean Ammrati and I discuss industry innovations, including the potential for an AWS IPO from Amazon.
In a CX event earlier this week, Oracle Chairman Larry Ellison made two striking disclosures about Oracle’s growing relationship with Zoom.
