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Cloud Wars

The State of Process Mining 2023: Unlocking Efficiency and Driving Customer Satisfaction


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What's Inside

Process mining is a strategic platform enabling businesses to deal with both internal and external factors that impact their performance. Customers are looking to realize value quickly, and leading vendors are delivering new levels of innovation through generative AI and related steps that democratize the technology for maximum impact.

This guidebook is a resource highlighting how five leading process mining vendors are supporting the most impactful customer use cases. It includes perspectives from the vendors’ top leaders and customers, offering insights on how process mining is being used to better serve customers as well as to help them cope with an uncertain economic environment.

Learning Objectives

  1. How the Latest Use Cases Push Technology Closer to Customers & Revenue
  2. How SAP Signavio Process Mining Bolsters 'Strongest Transformation Suite'
  3. How to Improve Customer Service Using Process Mining with AI
  4. How Process Mining Builds on Process Mapping With Data for Greater Procurement Efficiency
  5. How Process Mining Can Help You Serve Customers
  6. How Celonis Customers Invest in Process Mining to Drive ‘Huge ROI’ Quickly
  7. How UiPath Process Mining Customers Benefit from Integrated Platform
  8. How Apromore No-Code Focus Unlocks ‘Citizen Process Mining’